Privacy policy.

This document sets forth the Privacy Policy for One Six Eight Gym Pty Ltd. (hereinafter ONE SIX EIGHT).

ONE SIX EIGHT is committed to providing you with the best possible customer service experience. ONE SIX EIGHT is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

This Privacy Policy is effective from 1 July 2020.

Collection of your personal information

The kind of personal information ONE SIX EIGHT collect and hold about you depends on the circumstances of collection and the nature of your dealings with ONE SIX EIGHT.

ONE SIX EIGHT may collect the following information:

  • Name

  • Contact information (including mobile number and email address)

  • Date of birth

  • Details of emergency contact person (including their name and contact information)

  • Credit card details and/or bank account details

  • Payment history

  • Demographic information (for example your postcode, interests, and preferences)

  • Other information relevant to customer surveys and/or offers

  • Sensitive information*

There is no obligation on an individual to provide their personal information to ONE SIX EIGHT. However, it may not be possible for ONE SIX EIGHT to provide its services and/or products without certain information from an individual.

ONE SIX EIGHT collect personal information directly from you.  Information may be collected through a number of ways, including: in person, over the phone, through communications with you through our website or mobile booking applications, social media sites and other digital platforms, and in writing.

*SENSITIVE INFORMATION

Sensitive information, for the purposes of this Privacy Policy, means the information an individual has disclosed to ONE SIX EIGHT regarding their mental and/or physical health and wellbeing.  ONE SIX EIGHT only collects sensitive information from you with your consent (unless required or authorised by or under law to do so).  Sensitive information will only be used for the purpose of providing goods and/or services to you.  This information will not be disclosed to third parties without consent, unless required or authorised by or under law to do so.  For the purposes of this Privacy Policy, Sensitive Information is a subset of Personal Information.

The kinds of sensitive information ONE SIX EIGHT may collect includes information relating to:

  • general health;

  • medical history;

  • smoker status;

  • pregnancy;

  • current medications;

  • other health related information that ONE SIX EIGHT considers relevant to adequately and safely advise you about fitness activities and your participation in their other services.

Use of your personal information

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

ONE SIX EIGHT will only use the information gathered for the following purposes:

  • providing you with the services you have requested;

  • managing your account with ONE SIX EIGHT;

  • sending promotional notifications, SMS or emails to you about special offers, new products or other information ONE SIX EIGHT thinks may be of interest to you using the mobile number or email address that you have provided. **

** You may opt out of receiving this content at any time by contacting the studio via email at contact@onesixeight.club  

ONE SIX EIGHT will not sell your information.

DISCLOSURE OF INFORMATION

ONE SIX EIGHT may disclose your personal information to third parties for the purposes for which it collects it.  That is, ONE SIX EIGHT will generally only disclose your personal information for the purposes set out above.  ONE SIX EIGHT may also disclose your personal information to other third parties, where we are required or authorised by law to do so (including where you have provided your consent).

The payment providers used by ONE SIX EIGHT will be permitted to obtain only the personal information they need to deliver the service for those on a recurring membership. \

SECURITY

ONE SIX EIGHT is committed to ensuring that your information is protected.  ONE SIX EIGHT have taken reasonable steps to protect the personal information by implementing appropriate electronic, physical and managerial processes to prevent the misuse, interference, loss, and unauthorised access, modification, alteration, use, disclosure or destruction of the information collected.

Contacting us

ONE SIX EIGHT welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by sending an email to contact@onesixeight.club.